FAQ

Yes! If you'd like to learn about exclusion, the search process, and the services available to help, you'll likely find our page about OIG exclusion list checks very helpful.

For automated monthly billing, we require Credit Card or eCheck. However, we will accommodate a traditional invoice/check arrangement with an annual billing of the Portal Pro™ subscription service. If you prefer an annual invoice, please contact us at Orders@VerifyComply.com and we’ll get your account set up.
The Free Portal™ and Portal Pro™ are web-based software services that require no special software to use, and both services are available immediately after completing registration. The LogIn button is available at the top right-hand corner of our website.
Nope! Portal Pro™ is designed with ease of use in mind. Once your lists of employees/vendors are in Verify Comply® and the validations are completed, only new "hits" are flagged for review.

Yes! While lists can be edited manually, most large companies use the merge function available in Portal Pro™ to synchronize the data. With merge, all you do is upload a fresh spreadsheet and it adds/removes employees from your Portal Pro™ list. It's super fast & easy!
All of our services – even the Free Portal™ – include Federal AND State exclusion lists. For a detailed listing of the data sources, please download the Verify Comply™ Exclusion Lists document. Only want to monitor a few specific lists? No problem – settings available in Portal Pro™ and the Free Portal™ allow you to choose which exclusion lists to include in your scans.
Sure! Portal Pro™ permits up to five users and enables the administration of role-based account permissions. If you have a need that requires more than five users, email Orders@VerifyComply.com and describe your needs. We’ll find a good solution.
By default, Portal Pro™ users are allowed one list of employees and one list of vendors per subscription to prevent subscription sharing. However, if you have a need that doesn’t fit into this framework, just drop us a line at Orders@VerifyComply.com, describe your needs, and we’ll find a good solution.
Don’t take our word for it, here’s the official OIG video. Although this video only addresses federal exclusion, most state Medicaid agencies also have similar policies.

Monthly. A recent Office of the Inspector General (OIG) Special Advisory Bulletin recommends screening monthly, and it is evident in recent Corporate Integrity Agreements issued by the OIG. Many Medicare Advantage plans also require monthly screening of First Tier, Downstream, and Related Entities (FDRs).